Frequently Asked Questions
Everything you need to know about your Laredo Boots purchase.
How do I determine my correct boot size?
Laredo boots generally run true to standard US sizing. We recommend ordering your normal shoe size, but if you are between sizes or have a wider foot, consider sizing up by a half size for a more comfortable fit with boot socks.
What is your return policy for footwear?
We offer a 30-day return window for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles, as damaged or worn soles cannot be accepted for return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your boots for a specific event or occasion.
Are Laredo boots made of genuine leather?
Yes, Laredo specializes in high-quality materials, including genuine cowhide leather and premium synthetic materials designed for durability and authentic western styling.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping rates and customs duties for Canadian orders are calculated automatically at the time of checkout.
How should I care for my new boots?
To extend the life of your boots, we recommend regular cleaning with a damp cloth and applying a leather conditioner every 3-6 months to prevent cracking and maintain the leather's natural luster.